Top 10 HP printing problems and how to fix them
Short summary:
Top 10 HP printing problems and how to fix them September 9, 2003 Scott Lowe MCSE While theyre ... Printer is displaying a 50.4 error message A 50.4 error message on some of the newer HP LaserJet ...
Long summary:
Top 10 HP printing problems and how to fix them
September 9, 2003
Scott Lowe MCSE
While theyre generally very reliable, even in the most demanding of environments, HP printers are still problematic from time
to time. And we all know printers fail at the most inopportune moments. For an IT support professional, its critical to know how
to fix the most common problems associated with these printers. Ive identified 10 problems you can expect to run into most
often when dealing with an HP printer, and Ive included suggestions on fixing them.
1. Paper jams
Among the most common problems with any make of printer are paper jams. A printer will jam for any number of reasons: Its
dirty, the wrong paper type is being used, or the rollers on the printer that feed the paper through its pathway are worn down.
While cleaning the printer periodically and using the correct paper type are easy fixes, roller replacement can be a difficult job
depending on the model of HP printer. For some HP printers, the rollers are easily accessible, but youll need to completely
tear down other models to remove the rollers. Regardless of the cause, when removing a paper jam, always pull the paper in
the direction of the paper path, because pulling it backwards can severely damage the printer.
Certain HP printers are more susceptible to paper jams than others. In my experience, any printer that holds the paper
vertically and then pulls it down through the printer invariably ends up having paper jam problems. These models arent
designed for heavy use, but many organizations make use of them on individual systems and should be aware of this flaw. In
addition, some people have trouble with the newer HP 4000 series printers paper pickup rollers—which is odd, because the
older 4000 and 5000 series HP printers are considered rock solid and dont seem to have any trouble with their pickup rollers.
2. Some or all of the printing on the page is faded
A faded pr ...
Source: www.slaky.com
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