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Citibank Government Travel Card Guide




Citibank Government Travel Card Guide thumbnail Short summary:

Government Travel Card Guide. Table of Contents. I. General Overview ... Government Travel Card Guide. General Overview. How to Use this Manual ...


Long summary:

Citibank ® Commercial Cards, Government Services Citibank ® Government Travel Card Guide For Agency/Organization Program Coordinators Citigroup ® Global Transaction Services Citibank ® Government Travel Card Guide Table of Contents I. General Overview II. Responsibilities of Program Participants III. Account Setup and Maintenance IV. Authorized Card Use V. Transaction Activity VI. Statements of Account and Invoices VII. Reconciliation Procedures VIII. Disputes IX. Payment Process X. Account Suspension, Cancellation and Reinstatement XI. Essential, Standard and Ad Hoc Reports XII. Training © 2003 Citicorp. All rights reserved. CITIBANK, CITIDIRECT, CITIMANAGER, CITIGROUP and the Umbrella Device are trademarks and service marks of Citicorp and its affiliates and are used and registered throughout the world. av2 12-12-02 Citibank ® Government Services 2 Citibank ® Government Travel Card Guide General Overview How to Use this Manual This manual is designed to be a reference guide for processes and procedures used in the management of the Citibank ® Government Travel Card program for Agencies/Organizations. The manual is divided into sections to help you manage your duties and responsibilities as an Agency/Organization Program Coordinator (A/OPC). Also included are Appendices with ready references containing important information, telephone numbers, e-mail addresses and specific procedures for electronic interface with Citibank. Listed below are the various sections of this manual and the intended use of each: Section Use General Overview Executive Summary Responsibilities of Program Participants Desk Reference Account Setup and Maintenance Desk Reference Authorized Card Use Desk Reference Transaction Activity Desk Reference Statements of Account and Invoices Desk Reference Reconciliation Procedures Desk Reference Disputes Desk Reference Payment Process Desk Reference Account Suspension, Cancellation and Reinstatement Desk Reference Essentia ...


 


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